Customer service employees play a crucial role in the success of any business. They answer questions, give relevant information and assist customers in multiple ways. They are also expected to...

  There’s no denying how tough the pandemic has been for everyone. It has been a constant uphill struggle against disrupted routines, loss of social contact, negative mental health and so much...

  In early April, I received my second dose of the COVID-19 Pfizer vaccine. By mid-April, I reached immunity, and many of my tightest coronavirus chains were finally released. After living a year...