The airlines are suffering. For now, the air travel industry isn't soaring in the clouds, but slowly descending from the sky.

Courtesy is a two-way street. I think most of us at CMG have had an experience with a difficult patron at one time or another, and I have seen those situations handled with tact.

The language goal is not to make you fluent overnight any more than the fine arts requirement is designed to make you an artist. It is just the first step in a journey of a thousand miles.

As a member of the U marching band, I've been to my fair share of games. Rice-Eccles Stadium is the most inept stadium that I have had the misfortune to deal with.

The responsibility of enforcing immigration needs to be returned to the hands of the federal government, freeing our local law enforcement officers to perform their jobs.

Surely this is not the image to be hung in the heart of this new building and celebrated.

I have come to the grave conclusion that you have created an article filled with false information and inaccurate quotes, also known as libel.

The fact that the bill was passed by the Assembly shows that it had the necessary support, and to use and try to harm my name is nothing other than what I would expect from the "fine" folks at The Chronicle.

I agree with you about customer service, but nobody deserves to be treated the way the fans treat our staff.

In these lean economic times, which are likely to grow leaner, every penny counts. Be diligent, be skeptical, be smart. Be wary of the fee fairy.